Terms and Conditions

§1 General provisions

1. The website www.oiadekoracje.com operates in accordance with the terms set out in these Terms and Conditions.
2. These Terms and Conditions set out the types and scope of services provided electronically via the Website, the rules governing the provision of these services, and the terms and conditions for the conclusion and termination of contracts for the provision of electronic services.
3. Upon taking any steps to use the Website’s Electronic Services, every Service User is obliged to comply with the provisions of these Terms and Conditions.
4. In matters not covered by these Terms and Conditions, the provisions of the Act on the Provision of Electronic Services of 18 July 2002, the Act on Consumer Rights of 30 May 2014, the Civil Code of 23 April 1964, and other relevant provisions of Polish law.

§2 Definitions

1. TERMS AND CONDITIONS – these Terms and Conditions of the Website.
2. WEBSITE – the Service Provider’s website operated under the OIA Dekoracje brand, accessible at www.oiadekoracje.com.
3. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service User via the Website.
4. ENQUIRY FORM – a form available on the Website that allows you to submit an enquiry about decorations for weddings and wedding receptions, events, or shop windows and venues.
5. SERVICE PROVIDER – OMNOM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, entered in the Register of Entrepreneurs by the District Court for Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register, under KRS number: 0000888565; place of business and address for service: 48 Świętojańska Street, 81-393 Gdynia, Tax Identification Number (NIP): 5862366486, REGON: 388396804, email address: omnomsk@wp.pl, telephone number: +48 535 522 186.
6. SERVICE USER – a natural person, a legal person or an organisational unit without legal personality to which the Act grants legal capacity, using the Electronic Service.
7. CONSUMER – a natural person who enters into a legal transaction with a trader that is not directly related to their business or professional activities.

§3 Type and scope of electronic services

1. Through the Website, the service provider enables users to view information about the range of decorations on offer and to submit an enquiry via the Enquiry Form.
2. The information contained on the Website does not constitute an offer within the meaning of the law. Submitting the Enquiry Form does not constitute the conclusion of a contract – on this basis, the Service Provider prepares a preliminary proposal and a personalised quotation.
3. The Service Provider is entitled to publish advertising content on the Website. This content forms an integral part of the Website and the material presented on it.

§4 Conditions for the provision of and the conclusion of contracts for the provision of electronic services

1. The provision of electronic services by the Service Provider is free of charge.
2. The contract for the provision of an Electronic Service consisting of enabling the submission of enquiries via the Enquiry Form is concluded for a fixed term and is terminated upon the submission of an enquiry or when the Service User ceases to submit enquiries.
3. Technical requirements necessary to use the IT system operated by the Service Provider: a computer (or mobile device) with internet access, access to email, a web browser, and cookies and JavaScript enabled in the web browser.
4. The User is obliged to use the Website in a manner consistent with the law and public decency, whilst respecting the personal rights and intellectual property rights of third parties.
5. The Service User is obliged to provide information that is true and accurate. The Service User is prohibited from providing unlawful content, including photographs to which they do not hold the rights.

§5 Complaints relating to the provision of electronic services

1. The Service User may submit complaints relating to the provision of Electronic Services via the Website by email to the following address: omnomsk@wp.pl.
2. In your email, please provide as much information as possible and describe the circumstances surrounding the subject of your complaint, in particular the nature and date of the issue, as well as your contact details.
3. The Service Provider shall consider the complaint without delay, no later than 14 days from the date it is lodged. A response shall be sent to the Service User’s email address provided in the complaint form or by any other means specified by the Service User.

§6 Intellectual property

1. All content published on the Website, including photographs of completed projects, is protected by copyright and is the property of the Service Provider or is used with the consent of its authors. Any use of any element constituting the content of the Website without the Service Provider’s express written consent constitutes a copyright infringement and will result in civil and criminal liability.
2. All trade names, company names and logos used on the Website belong to their respective owners and are used solely for identification purposes.

§7 Final provisions

1. Contracts concluded via the Website are governed by Polish law.
2. Should any part of these Terms and Conditions be found to be inconsistent with applicable law, the relevant provisions of Polish law shall apply in place of the contested provision of these Terms and Conditions.
3. Any disputes shall be resolved in the first instance through negotiation, with a view to reaching an amicable settlement. Disputes with Consumers shall be referred to the courts having jurisdiction in accordance with the provisions of the Code of Civil Procedure, whilst disputes with Service Users who are not Consumers shall be referred to the court having jurisdiction over the Service Provider’s registered office.
4. Consumers have the right to use out-of-court dispute resolution procedures, in particular the assistance of the district (municipal) consumer ombudsman and the ODR platform available at https://ec.europa.eu/consumers/odr/.